Privacy Policy

1. About This Policy

Butler Integration Solutions is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

This policy applies to information collected through this website (butlerintegrationsolutions.com) and through any direct engagement with Butler Integration Solutions.

Butler Integration Solutions operates in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For clients based in the European Economic Area or United Kingdom, we also comply with the requirements of the UK/EU General Data Protection Regulation (GDPR) to the extent applicable.

 2. What Information We Collect

We may collect the following types of personal information through direct engagement:

- Business contact details (name, title, organisation, email, phone)

- Information you provide in the course of scoping or conducting an engagement

We do not collect sensitive personal information (such as health, financial account, or government identifier data) through this website.

3. How We Use Your Information

We use personal information only for the following purposes:

- To respond to enquiries submitted through the website or by email

- To scope, manage, and deliver advisory engagements

- To issue invoices and manage payment

- To comply with legal obligations

We do not use your information for marketing without your explicit consent, and we do not sell, rent, or trade personal information to third parties.

4. How We Store and Protect Your Information

Personal information is stored securely using standard business tools (email, cloud document storage). We take reasonable steps to protect information from misuse, loss, and unauthorised access.

We retain personal information only for as long as necessary for the purposes described above, or as required by law.

5. Disclosure to Third Parties

We do not disclose personal information to third parties except:

- Where required by law or a court order

- Where you have given explicit consent

- To professional advisors (e.g. accountants or lawyers) bound by confidentiality obligations, where necessary

We do not use third-party advertising or analytics services that collect personal data on this website.

6. Cookies and Website Analytics

This website may use basic cookies required for site functionality. We do not use third-party tracking cookies or behavioural advertising tools.

If analytics tools are added in future, this policy will be updated accordingly.

7. Your Rights

If you are based in Australia, you have the right to request access to personal information we hold about you, and to request correction of inaccurate information, in accordance with the Australian Privacy Act 1988.

If you are based in the EEA or UK, you have additional rights under the GDPR, including the right to erasure, the right to restrict processing, and the right to data portability. You also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details below.

8. International Data Transfers

Butler Integration Solutions is based in Australia. If you contact us from outside Australia, your personal information will be transferred to and processed in Australia. By submitting information through this website or engaging our services, you consent to this transfer.

For EEA/UK clients, we will handle cross-border transfers in accordance with applicable data protection law.

 9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this website with the date of last update. We encourage you to review this page periodically.

10. Contact and Complaints

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. EEA/UK-based individuals may also contact their local supervisory authority.